L S T L E A D G E N

Billing Policy

This Billing Policy is hereby incorporated into LST Leadgen ("LST Leadgen") Terms of Service and sets forth the billing terms and conditions that govern your access and use of LST Leadgen's services (the "Services"). In the event that any conflict arises between the Terms of Service and this Billing Policy, the Terms of Service shall take precedence and control.

General

Upon signing, dating, and returning your Statement of Work (SOW), the Services will commence, and all corresponding payments, as set forth in the SOW, shall be due and owing. The payment structure varies based on the service model selected:

  • For Pay-Per-Lead services: Lead charges are billed at the end of each month
  • For Retainer services: Payments are due upfront at the beginning of each billing cycle
  • For Retainer + Revenue Share services: Retainer portion is due upfront, with revenue share calculated and billed according to the terms specified in the SOW

All prices are payable in USD/INR, and all payments are deemed non-refundable under the circumstances agreed upon in the deliverables section of the SOW.

Payment Methods

Payments can be processed through the following platforms:

  • Stripe
  • Wise
  • Payoneer

You are required to keep your payment details and contact information current. By providing your payment information to LST Leadgen, you certify that you are an authorized user of the payment method.

Billing Cycle

  • Pay-Per-Lead Model: Clients will be billed on the last day of every month for all leads generated during that month
  • Retainer Model: Clients will be billed at the beginning of each month for the upcoming month's services
  • Retainer + Revenue Share Model:
    • Retainer portion will be billed at the beginning of each month
    • Revenue share will be calculated based on CRM data and client agreements as specified in the SOW
  • Onboarding fees are charged upfront for all service models

Late Payments and Grace Period

If any charge fails to process, clients shall have a grace period of 15 days to correct the issue. During this grace period:

  • A 5% per day interest charge will be applied to the outstanding balance
  • If the issue remains unresolved after the 15-day grace period, LST Leadgen reserves the right to suspend or terminate services

Revenue Share Verification

  • Clients must provide access to their CRM system for revenue verification
  • Signed client agreements must be made available for revenue calculations
  • LST Leadgen reserves the right to audit revenue share calculations
  • Failure to provide necessary documentation may result in service suspension

Cancellation Policy

  • Written notice must be provided to their designated account manager
  • This is a month-to-month policy; canceling services does not absolve clients of any outstanding fees or payments
  • Any leads or services delivered in the current billing cycle shall be billed in full
  • For revenue share agreements, final calculations will be completed before account closure

Billing Disputes

To dispute any charge related to the Services:

  • Contact LST Leadgen in writing at chirag@lstleadgen.com within 30 days of the disputed charge
  • Provide detailed information about the nature of the dispute
  • Allow LST Leadgen 30 days to investigate and resolve the dispute before initiating any chargeback proceedings

In the event LST Leadgen receives a chargeback:

  • The account will be immediately suspended pending the outcome of the dispute
  • LST Leadgen retains the right to collect on any rendered services or payments outstanding
  • The account may be turned over to a third-party collection service
  • LST Leadgen reserves the right to take legal action to collect outstanding amounts

This policy is governed by the laws of India and any disputes shall be subject to the exclusive jurisdiction of the courts in India.